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Customer success story: Kelly Services

A Noble Purpose backed by a people-first benefits strategy

Kelly Services, an international staffing company headquartered in Michigan, always goes the extra mile for their employees and clients. Ensuring the wellbeing of their people is at the heart of who they are.

The Kelly Services Noble Purpose says it all: “We connect people to work in ways that enrich their lives.”

So, when they sought an employee-focused solution to boost understanding of benefits and help their people make personalized, strategic benefits decisions, Kelly turned to Alight.

“My favorite part about working with Alight is that they listen. They take what you say and turn into action. I would highly refer Alight to other organizations because it started with a search and ended with a partner. They're part of our team. They're an extension of our team.”

Mike Russo, Sr. Director, Global Benefits, HR M&A and HR Operations
Kelly Services

Elevating the employee experience with Alight

Kelly Services is a perfect example of how Alight’s integrated solutions work together to transform not just a benefits experience, but an entire employee experience.

To drive that change, a customized list of cost-saving, data-driven tools and services was implemented over a 3-year span:

  • Benefits administration platform
  • Mobile app
  • Benefits branding
  • Annual Enrollment communications
  • Dependent Verification
  • ABG Counselors
  • Year-round benefit communication support
  • Quarterly benefits newsletter
  • Alight Virtual Benefits Fair

The results tell the real story

  • Alight's DVS findings projected a $1.6 million in savings in avoidable healthcare costs for Kelly in the first year alone.
  • With Alight's communication support, Kelly achieved 50% higher than average utilization rates for their mental health programs.
  • 9 out of 10 employees rated the overall 2021 annual enrollment experience as "easy."

Download the case study to get the full story and see more impressive impacts.

Start the transformation

No matter your products, services or company size, your employees should feel supported and confident in their benefits decisions. Alight Worklife can redefine the employee experience by bringing together health, wealth and payroll offerings.

Using AI and data analytics, our cloud-based software delivers a hyper-personalized experience for each user, leading to smarter decisions for your people and better outcomes for your business.

If you’re ready to provide a best-in-class benefits experience, get in touch with an Alight expert today — let's talk.

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